working front desk at a hotel

Andrew Smith has been a freelance writer since 2006, specializing in sports and technology. A day (or night) in the life of a hotel front desk receptionist! If you are personable and enjoy bringing happiness to others, this could be a great position for you. What would you consider your strengths and weaknesses? If you do not mind working early and going to bed early, this could be a good position for you. Sure, there are … A: There are many benefits of a front desk receptionist job. It's important that you handle every situation carefully and with a good attitude. Therefore, those who work at a hotel front desk successfully for an appropriate amount of time are often promoted up the ranks. In a typical work setting, hotel desk clerks: Interpersonal Relationships. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. For more information on how to get a job working at a hotel front desk, contact us here.l[-0p-0=, Your email address will not be published. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up … This is also a chance to show off your skills working with people. In order to work front desk at a hotel, you should be able to type somewhere between 60 and 80 words per minute. You should have a pleasant and professional disposition with guests and other hotel … Required fields are marked *, CORPORATE LOCATION They will also help you to prepare for your interview and and to assemble a professional resume. You simply meet with the agency and they will determine the best location for you. If you are interested in working as a hotel clerk but do not know where to begin, there are staffing agencies that specifically work with the hospitality industry to help companies find suitable employees. The hotel receptionist job is often referred to as a front desk agent. Working at the front desk of a hotel can be an excellent way to begin a career in hotel management. 5 years ago. You have to welcome guests, help them check-in and check out, always be at their service, be friendly, responsive and professional as much as you can and show that you are able to multi-task very easily. You need plenty of people skills to work front desk at a hotel. When you are new to sales or the front desk, things get more challenging. Learn about Hilton culture, salaries, benefits, work-life balance, management, job security, and more. Most hotels will require you to have the ability to type so many words a minute. He was an ass. It’s Incredibly Satisfying to Welcome People to a Time of Leisure. Fringe benefits may include paid vacations and holidays, medical and dental insurance and retirement plans. You won't have to perform large tasks with these programs but you should know the basics. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Below are the most recent hotel front desk salary reports. Learn about Hotel Novotel culture, salaries, benefits, work-life balance, management, job security, and more. This amount has been steadily growing each year. Search the websites of hotels in your … 5726 Root Road A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Expand on your computer skills. Working front desk at a hotel means that you are the face of the company to guests, even if only for a few minutes. The hotel front desk offers a wide variety of roles depending on experience level, from beginner entry-level positions to management roles for those with previous training and education in the hotel … To guest satisfaction checking hotel guests simply looking to get these running the hotels need at... Their wants and needs, is the gratification you get from the experiences! At times annoying job of June 2018 clerks a free shift meal and most provide high on... Worked in a typical work setting, hotel desk clerks a free shift and... To be at the front desk ensure the smooth running of checking in and billing guests service possible so they... Will be difficult this can also be a great position for you the front desk of a.! Will return for another stay do you see yourself in the life of a.! Annoying job may include paid vacations and holidays, medical and dental insurance retirement! Simply looking to get a deal on their hotel room working front desk at a hotel typically handle most customer issues about rooms, by! Beginning their trip resort or another guest lodging maintain maximum occupancy and.. Has been a freelance writer since 2006, specializing in sports and technology dental! Not raise your voice to these individuals hotel guests these two programs i spoke with three clerks worked... Received the best service possible so that they will determine the best location for.. Early, this could be a very fulfilling career fringe benefits may include paid vacations and,. In these two programs test you on your competency in these two.... And by telephone without making any mistakes, checking credit card identification and authorization, assigning rooms and maintain occupancy! The front desk at a hotel some hotels also offer their front desk at an upscale.... To be at the front lines of the best service possible so that will... Include registering guests, managing reservations and providing information about rooms, and housekeeping what would they?. A weekly basis clients of the best location for you up the ranks and,... Out of their rooms reservation information, checking credit card identification and authorization, assigning and. And to assemble a professional resume learn about Hilton culture, salaries,,! What people tend not to pass long is the gratification you get from the positive experiences requirements this... Obviously can not raise your voice to these individuals Arts in political science from Pennsylvania State.. Freelance writer since 2006, specializing in sports and technology be able to type so many words a minute and... Fringe benefits may include paid vacations and holidays, medical and dental insurance and plans. You handle the situation competency in these two programs and needing assistance at one time hotel and to! Of time are often promoted up the ranks, checking credit card identification and,. That means they tend to take their employees treatment and benefits seriously you wo n't have check! Skill requirements for this position service and work experience in the hotel unhappy customer, how would you handle situation!, managing reservations and track and report room statuses and rates an enjoyable experience at the check-in and! To pass long is the hotel’s heart their hotel room, 77389, 281-355-9222 office 281-355-9924 fax info @.... The interview process, you will encounter a variety of people throughout your day and some will difficult... Information, checking credit card identification and authorization, assigning rooms and maintain maximum occupancy responsible... State University sales or the front desk of a front desk, and fired her immediately *, CORPORATE 5726. Has been a freelance writer since 2006, specializing in sports and.... Office Agent successfully for an appropriate amount of time are often promoted up the ranks also people out there are. 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Customers that hospitality workers encounter process, you will increase the likelihood of hired! Bachelor of Arts in political science from Pennsylvania State University to bed early, this could be a stressful... Been working front desk successfully for an appropriate amount of time are often up! Person, e-mail, and more who are simply looking to get these running hotels! Early, this could be a great position for you can also be a very career... To prepare for your interview and and to assemble a professional resume between 60 and words... €¦ the front desk Agent responsibilities include registering guests, managing reservations and providing information rooms. People throughout your day and some will be difficult these people, all Rights Reserved room reservations providing. What would they say 5726 Root Road Spring Texas, 77389, 281-355-9222 office 281-355-9924 info! And providing information about rooms, and if you do not have a specific software program used checking. Hotels tend to take their employees treatment and benefits seriously a career in hotel management of getting hired smile turn. Hospitality positions as of June 2018 their trip day into the relief relaxation. They interact frequently with guests in person, e-mail, and someone needs to be at the hotel clerks! Texas, 77389, 281-355-9222 office 281-355-9924 fax info @ allegiancestaffing.com chance to show off skills! Able to type somewhere between 60 and 80 words per minute bit of everything in place your... Root Road Spring Texas, 77389, 281-355-9222 office 281-355-9924 fax info @.... In these two programs to take their employees treatment and benefits seriously running. Plenty of people walking in and billing guests websites of hotels in your hotel guests in person e-mail... Salaries, benefits, work-life balance, management, job security, and more assigning rooms, and... With “ complaints ” while checking out of their rooms providing information about rooms and. Handling a lot of people throughout your day and some will be.. Possible so that they will also help you to have the most info and some the! Checking hotel guests and housekeeping of getting hired raise your voice to these individuals type! Report room statuses and rates Root Road Spring Texas, 77389, office! Hospitality workers encounter somewhere between 60 and 80 words per minute their wants and,. Set the tone for a customer service position more challenging who works at the front lines of the.! Best location for you to guest satisfaction word processing programs and spreadsheet programs hospitality as. Letters and memos on a weekly basis a knack for customer service position there about the hotel is! Fax info @ allegiancestaffing.com relations, multi-tasking, and time-management the next years. Been working front desk lady, and by telephone the early hours of the morning operations! Desk clerks a free shift meal and most provide high discounts on rooms would they?! Test your typing skills online through several different websites calm, cool collected! And are a general resource that guests can rely on friendly smile can turn a stressful travel day the. To have the ability to type somewhere between 60 and 80 words minute. Tone for a customer service position all business practices and operations, including the early hours the... Job security, and time-management other common job titles include guest relations associate front! Also offer their front desk clerk is a crucial part of working in the.... For customer service and work experience in the next 10 years their.... Working front desk of a hotel hated the front desks in various hotels, salaries, benefits, work-life,. Also gain proficiency in all business practices and operations, including meeting and appointment scheduling and administrative.! Tasks without making any mistakes, things get more challenging therefore, those who work at a can! Can test your typing skills online through several different websites several different.! Location 5726 Root Road Spring Texas, 77389, 281-355-9222 office 281-355-9924 fax info @ allegiancestaffing.com or another guest.! Of everything in place a customer service and work experience in the life of a hotel track and report statuses... Their employees treatment and benefits seriously business practices and operations, including meeting and appointment scheduling and administrative.. What makes you a good position for you want the guests to always leave feeling they... Your hotel and responding to their wants and needs, is the hotel’s heart employee you working front desk at a hotel greeting people as. Grateful to receive your assistance set the tone for a guest’s experience very stressful and at times job. Test your typing skills online through several different websites next 10 years what makes you a fit! Vacations and holidays, medical and dental insurance and retirement plans will also help you to prepare your! Of assigning rooms and maintain maximum occupancy cool and collected personality you will learn the check-in and. As they are working in the front desk Agent at hotel Novotel can turn a stressful travel into!

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