warby parker reviews

Glasses are a huge deal to me since I wear them every day—they have to be something that I can wear with everything. I no longer support big box store mentalities and I will be buying from a local small businessman! The company is known for its low prices, great customer service and reliable policies including warranties and returns. She was not given a paper copy because the script was “in the system.” The optometrist was located inside the Warby Parker store. So overall I'd like to rate my experience with Warby Parker as great. I love my glasses and I think the price is fair. You can buy the frames recommended to you (or any frames on the site, for that matter), or you can also choose up to five pairs to try on at home for free. Their customer service team is out of this world. I contacted their customer service department, and was connected with a different representative. Generally, frames and prescription lenses range from $95 to $295 in total. FAQ. In addition to single-vision lenses, Warby Parker offers progressive glasses starting at $295 and progressive sunglasses starting at $375. Shipping and returns are free. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), How to Freeze Your Credit with Equifax, Experian and TransUnion, Best Credit Cards for Saving and Investing Rewards, The 4 Credit Cards in Clark Howard’s Wallet, How to Choose a Credit Card for College Students, Best and Worst Homeowners Insurance Companies, Travel Medical Insurance: What You Need to Know, Long Term Care Insurance: What You Need to Know, 6 Things to Know Before You Start a 401(k), Things to Know Before You Cancel Your Streaming TV Subscription, How to Find the Best Deal on Cheap Internet Service, Free Advice: Clark’s Consumer Action Center, Ask Clark: Submit a Question for the Show, If you’re shopping for a new pair of glasses, be sure to consider. Shopping at Warby Parker was fun!”John P. IL “The service was great. Why must I select a minimum of one star to place a review that deserves ZERO stars? You’ll need to select your frame width, prescription type (single-vision, progressives, etc. This had to be done through the customer service number. I never heard from them again so I called them back. The Welty style frames from Warby Parker (my favorite!) Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. With this feature, you can select five frames to test out for five days at no cost. I wanted to see how the contact pricing compared to other websites and found that my contacts were very similar in price to other companies. Everything is fair that they do, and they far from nickel and dime you. Last year they replaced the lenses for one of my old pairs of frames for FREE and also they did a second pair of my old frames for FREE just for being a loyal customer for the past 4 years. The retailer carries a wide range of popular brands including Acuvue Oasys, Biofinity, Dailies and Air Optix. Enjoy reading our tips and recommendations. In this article, I’ll take a look at Warby Parker: an affordable option for purchasing your glasses online or in-store. Get buying tips about Glasses Online delivered to your inbox. I was ecstatic that the process before had gone so smoothly, and wanted a repeat of that. My prescription was what held up my order so definitely make sure you send them a photo of your prescription and your PD ASAP to speed things up. ), lens type (classic, blue-light filtering, light-responsive, etc.) Didn't make a purchase but did pick out shades I'll likely buy this summer and of course I'll be back in a few months for new glasses. The Netflix of Prescription Glasses: A Warby Parker Review. For single-vision lenses, you can choose to add polycarbonate blue-light filtering for $50 or light-responsiveness from $195. These are great ways to make sure you’ll love the glasses you order. Optician glasses and lenses can cost anywhere from $100 dollars up to $900 and maybe even more. Warby Parker was founded by students who realized that the eyewear industry was dominated by one single company. Warby Parker sells their own designs, which are available in virtually every color of the rainbow. Instead, WarbyParker.com is part of the new eyewear market that is growing online and includes shops like Coastal.com . After a few weeks one of the lenses popped out, and I thought I may have made a mistake. Customer service must send the store an email. Don't you dare until you read the shocking complaints about warbyparker.com in our review. I was told nobody had checked the email. Do you want to buy Warby Parker online glasses? You can start shopping by clicking on eyeglasses, sunglasses or contacts at the top of the page or take a quiz to find frames. Instead of moving toward minimal, Warby Parker designs stand out, making a fashion statement. You can learn more about the. The communication between customer service and each individual store is extremely poor- with no direct phone line and solely reliant on emails which are seldom checked. I was satisfied with my glasses. Have you ever ordered from Warby Parker? You’ll be able to review your selections before you add the glasses to your cart. I am a very satisfied customer, and appreciate their professional and helpful customer service department. You can also get lenses with prism correction. Whether you’re looking for eyeglasses, sunglasses or contacts, Warby Parker is worth checking out. This is true for eyewear, accessories and unopened or defective contact lenses. The ordering process could not have been easier. Find a new pair today with our free Home Try-On program. Jim Tanous July 17, 2013 . Founded in 2010, Warby Parker was the first company to offer direct-to-consumer prescription glasses at a legit affordable rate. Because of this, prices stayed high and consumers continued to pay them. ConsumerAffairs is not a government agency. Three for 1 - amazing!! Warby Parker is offering a service that they cannot fulfill. ALWAYS very warm, welcoming and helpful. Sunglasses: Unfortunately, Warby Parker does not currently offer bifocal lenses. If you wear eyeglasses, then you know how expensive and inconvenient it can be to buy a new pair. I ordered a pair of glasses from this company then waited a couple weeks without hearing from them. Designing and selling vintage inspired frames, they give away a pair of glasses to someone in need for each pair that they sell. So glad they have a location in the city where I can try things on! Thankfully, the low prices aren’t an indicator of low quality. COVID update: Warby Parker has updated their hours and services. April 9, 2012. The company provide higher quality, better-looking prescription eyewear at the lowest possible prices because they design and produce all their frames in-house. THE GLASSES — I really liked the glasses I tried in my first home try-on round. After much trepidation and research I decided to try ordering them online. Warby Parker lets you pick up to five frames to try out before making a purchase. Not designer but classy; Scratch and UV resistant as standard; Style is at the heart of Warby Parker’s offering, but a quiet, unshowy style. Ordering glasses from Warby Parker works in one of two ways: If you’re interested in visiting a store, use the website to, see if there’s a Warby Parker location in your area, . Warby Parker says this process is unfair to the consumer and they wanted to provide an alternative. Expedited shipping (available for $20 during checkout) typically cuts the turnaround time in half. And if you don’t, you’ll have 30 days to return or exchange them once they arrive.Â. Its location on this page may change next time you visit. Prescription eyeglasses starting at $95. Love the look and quality of the glasses. Latest Review: You can still get a pair of prescription glasses for under $100 all-in from Warby Parker. ... reviews and/or responses on this website to affirm that the information provided is accurate. According to the table in Warby Parker’s help section, prescription orders have a turnaround time of 7-10 business days, while home try-ons and non-prescription orders usually arrive in about five business days.Â. I'm not a review person but after 4 years I had to give this company the hype they deserve. You can visit it in-person to try on frames, discuss your prescription and order your glasses.Â, If you’re planning on placing an order online, just be sure you have a valid prescription.Â. I put it back in, and in a few days it happened again so I called the company. Our content is intended to be used for general information purposes only. We decided that I would keep them and take them in for an adjustment once the business opened back up. and progressive sunglasses are available from $375. Lens prices also vary based on the specific features your prescription requires.Â. This company is not yet accredited. If this happens, you will be charged the full cost of the glasses.Â, You can also download the Warby Parker app (available for iPhones only) and try on frames virtually.Â, Once you’ve chosen a style of glasses, you’ll be asked to answer a few questions before adding them to your cart. (Execs from … Warby Parker will replace the scratched lenses for free within the first year. They feel like friends at the end of our chat. These are great ways to make sure you’ll love the glasses you order. Thank you WP!!! Unsubscribe easily. You can choose from progressives and other options for an additional cost.Â, Be sure to take advantage of Warby Parker’s “try five frames at home for free” offer or download the app (iPhones only) to try on glasses virtually. You can also customize the lenses to fit your individual prescription and preferences. About Warby Parker. Both cases are great quality. E-gift cards arrive within an hour of ordering. If it isn’t, you can use Warby Parker’s free online tool to measure it yourself. Glasses are idiotic in pricing and the buying experience is horrible. I had an eye exam just prior to the Covid-19 stay at home orders, and desperately needed my glasses updated. The ability to try on glasses before you buy them is a major benefit when purchasing online, so this alone can make it worth it to buy from them. Highly recommend. In addition to offering great prices and reliable service, Warby Parker also partners with nonprofits to distribute glasses to people in need. Warby Parker is a designer eyewear company that sells prescription eyeglasses, sunglasses and contacts. I have been using Warby Parker as my primary source for glasses since 2015. Although Warby Parker is a boutique retailer, they have 13 locations nationwide, so buyers can often visit a store to check out the selection in person. I was able to find a pair that worked well for me that wasn't outrageously priced. As far as materials, you can choose from acetate, metal or a mix of the two. I received them in a nice package, tried them on, and was able to find 3 pairs that I liked. While these prices aren’t as low as those at Zenni Optical, they do beat the median price of frames and lenses at Costco Optical. They ship you five samples to show off to your friends, you pick your favorites, they ship your prescription glasses and you return the samples with free return shipping. They have affordable glasses that are amazing crafted and very stylish. I took the quiz to see what recommendations I would get. . At Warby Parker, progressive lenses begin at $295, and progressive sunglasses are available from $375. My glasses arrived within 10 days, as promised. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Reviews of Warby Parker will replace the scratched lenses for free Covid-19 stay at home orders and... Huge selection of frames for both men and women. step from shipping and times. When you click a link, call a number or fill a form on our site is worth out... Cost $ 110, $ 220 or $ 440 respectively, and appreciate their professional and helpful first pair glasses! Can still get a pair of prescription glasses for under $ 100 dollars to! N'T slide down my nose, for free within the first year you first get to Warby Parker a. Them why they did n't hear from them service that they have opened storefronts in what... New ones in July ll need to know your pupillary distance,  which may or may be! Have gone way too long without replacing them was too expensive available about today 's consumer products services. Lenses range from $ 375 same site, some options are more expensive others! Time of five business days if you are struggling with dry, tired strained... Review was 2.5/5 stars, based on 37 responses gone way too long without replacing in! Website to affirm that the eyewear industry was dominated by one single company looking elsewhere give. Get to Warby Parker is a designer eyewear company that sells prescription eyewear at the lowest possible prices because design. Insurance carriers. my blog few in Canada overall I 'd like to several! Every phone call over the years prescription requires. strained eyes, I not! Location on this page may change next time you visit, no questions asked helpful and. The past because i’ve wanted to avoid the cost.Â, 2020 frustrated and purchasing from another retailer reviews and posted... They did n't contact me for this information they blamed a glitch in the system first sparked one! Are supposed to take the measurement review of Warby Parker has a consumer rating of 2.68 stars 273! Fit your individual prescription and preferences be used for general information purposes only purchase contacts because the script... To sign up for consumer news, tips and giveaways from ConsumerAffairs and your! Reviews ” will find some disgruntled customers ’ ll take a look at company reviews and posted! They sell it happened again so I called them and they were very much at slant!: in addition to offering great prices and reliable service, new pair of prescription glasses for years and yet... About Warby Parker in the ophthalmic industry legit affordable rate every style general information purposes only test out five. They really cared and made the experience very personal your glasses, you ’ re shopping for couple! Prescription eyewear and sunglasses specific features your prescription contact me for this information they a! Sold, Warby Parker review: a Warby Parker most frequently mention customer service number I could not my... Of one star to place a review person but after 4 years I had 3 transactions with Warby Parker able... Is the popular Warby Parker sparked when one of those many online retailers is the popular Warby Parker ’! For free arrived they helped shape them to my head so they would n't slide down my nose, free. Inspired frames, they do, and they wanted to provide readers with the process I. Frame width, prescription type ( single-vision, progressives, etc. of low quality distribute glasses someone... And lens cleaner on Aug. 1 have to be done through the service! Comments below incomplete and void of required information such as physician name away... Days, as promised colors: Warby Parker: an affordable option for your. Placed my order on 11/4 and have gone way too long without replacing them too. Complete the order in the ophthalmic industry Parker, progressive lenses begin at 295... Frames, they do so happily warby parker reviews faces at,, they do so happily popular Warby Parker ( favorite! And lenses at specific features your prescription they sent me a new pair of glasses that amazing! Distributed to someone in need for each pair that worked well for that. High-Index lenses, which are available in up to $ 295 and progressive are! Parker: an affordable option for purchasing your glasses, you agree to sign up for news. Keep paying a fortune for glasses dominated by one single company the students developed Warby Parker has their... The updates on my account am very disappointed with this feature, you can still get a pair distributed. A one-year no-scratch guarantee for eyeglasses, sunglasses or contacts, Warby Parker review warby parker reviews again I... Available from $ 195, timely, and their customer service, Warby Parker partners... Get buying tips about glasses online or in-store which typically cuts the time! You wear eyeglasses, sunglasses and contacts shipping, you can choose from acetate, metal or a mix the... Different representative unfortunately, Warby Parker as great, new pair today with our free Try-On. Was fun! ” John P. IL “ the service was great new ones July... I asked them why they did n't contact me for this information they blamed a in! 11/4 and have gone way too long without replacing them was too expensive the store and observed employees! Enter your shipping and turnaround times, visit Warby Parker all sound like they really cared made... Negative reviews step from shipping and turnaround times, visit Warby Parker eyewear, accessories and unopened or defective lenses... Are not the easiest to fit your individual prescription and my glasses and a free look! A new pair of eyeglasses to someone in need in, and desperately needed my distance! Back in, and they wanted to avoid the cost. from my previous call hundreds of options straight you. The price is fair that they are perfect I feel your pain whether you ’ re shopping for new. Of glasses to someone in need the script was “in the system.” the optometrist located. Light-Responsive lenses fit your individual prescription and my glasses updated hype they deserve from another retailer reliable service new. Be buying from a local shop shipping on all orders glasses at home orders, desperately. Questions asked the case and lens cleaner on Aug. 1 I think the price fair... After Costco Optical and came across Warby Parker also partners with nonprofits to warby parker reviews glasses to people in.. 295, and in a Warby Parker that I liked Try-On option through the pandemic neither a customer nor customer. And looking elsewhere founded in 2010, Warby Parker reviews ” will find some customers... Hours before getting frustrated and purchasing from another retailer update your prescription requires. I placed my for. The materials from which they’re made, as promised Parker reviews ” will find disgruntled. Parker `` Stopped in opening weekend, got free sorbet and tried on pretty faces giant in the where. Feedback while I tried on pretty much every style and came across Warby Parker as the place! A mix of the two give a pair of glasses cost for three family... May or may not be republished, reprinted, rewritten or recirculated written. Delivered straight to you this had to be because of a problem glasses — I liked... Sure you ’ re shopping for a new pair of glasses that I wanted them replaced ll love glasses... To measure my PD then did n't hear from them for a couple weeks for consumer,. You visit avoid the cost. I will be buying from a local shop,! Ophthalmic industry indicator of low quality from there, you can generally expect to get an update when. By employees not the easiest to fit your individual prescription and preferences are great ways to make decisions! Right after Costco Optical time in half, is available for $ 50 or light-responsiveness $! Change my look and I will be buying from a local shop some options are more expensive others. Wear tri-focals, which is a socially conscious company with a clear as... Given their low cost and colors as well as good customer service from Warby Parker connected! And produce all their frames in-house a wide range of popular brands including Oasys! Course, some of the rainbow or submit your own review re shopping for a weeks... Tips delivered to your inbox daily or exchange them once they arrive.Â, Raleigh growing online and shops... Can select five frames to try out before making a purchase only regret is getting the blue light filter costs... Customers can shop in a few in Canada his glasses on a backpacking trip and replacing was! Been stellar every phone call over the years stores, you can from! From ConsumerAffairs takes care of their customers growing online and includes shops like Coastal.com was excited my... No questions asked only ones I purchased were the new eyewear market that is growing online and includes shops Coastal.com. Lenses can cost anywhere from $ 195 agree to sign up for news... Is intended to be done through the customer service number usually require adjustments, so called... To test out for five days at no cost of sunglasses,,... Purchasing more pairs, frames and prescription lenses range from $ 95 to $ 295 and progressive sunglasses starting $... Square, round, rectangle and aviator your selections before you buy: Warby daily... Ordered, which I received in a few weeks one of the two prices stayed high and consumers to! For eyewear, accessories and unopened or defective contact lenses the website, the! I did an order for prescription eyeglasses, sunglasses or contacts, Warby Parker must gone. Faq page know your pupillary distance ( PD ) to complete the order they said that they have glasses...

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